Sunset Flag offers the following Returns Policy:
Get the item you ordered or get your money back. Guaranteed. All items if you are not happy with must be returned within 30 days in original packaging. Buyer pays for return shipping. Some products will have a 20% restocking fee when returned, which will mean 20% of the product cost will be deducted from your refund. Our goal is that you be 100% satisfied with your purchase or your money back. You must call us or email us to get a Return Merchandise Authorization number. No refunds will be honored unless you have a RMA number.
Canceling an Order:
We are committed to processing and shipping your order to you as quickly as possible. As a result, there is a limited period of time after placing your order when we are able to accept a cancellation request. Most orders are shipped the same business day they are received. If your order has been marked as shipped and pickup has been made, we cannot cancel the order. To cancel a pending order, please contact us by phone or email.